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How to Fix Zoom App Audio not working on Windows 11/10
Was this reply helpful? Yes No. Sorry this didn't help. Thanks, Thomas. I'll try your suggestions, though, and appreciate your help. Choose where you want to search below Search Search the Community. Search the community and support articles Windows Windows 10 Search Community member.
However, the other evening, the others could see me, but could not hear me. I think last week my input was set at stereo mix. Should I have selected microphone?? This thread is locked. You can follow the question or vote as helpful, but you cannot reply to this thread. I have the same question Report abuse.
Details required :. Cancel Submit. Thomas Medicielo Independent Advisor. Hello BeverlyToyama1 , Thank you for reaching out! My name is Thomas M. I would be more than happy to assist you and I hope that my assistance will result in a successful solution to your issue. Since you described in your scenario that the others in your meeting could see you but not hear you and I am assuming that you could hear them , that to me is indicative of an issue with Output.
Instead, you should change the sound settings via the Zoom meeting. You can do this one three ways: 1. Before you join the meeting, you should see an option to test your computer audio. As a rule of thumb, I always check my audio to ensure I can hear the other meeting attendants and that they can hear me. You can test both your speakers and your microphone at this time. If you have the Zoom app installed, you can go to the settings the icon is in the shape of a gear.
Then go to Audio. From there you can change what you need for you Microphone. If you are already in the meeting, you can click on the arrow pointing upwards next to the Mute button. From there you can change speaker and microphone as well as test both. I hope these solutions provided the information you needed. Please let me know if you need further assistance. Regards, Thomas M.
Thanks for your feedback. How satisfied are you with this reply? Thanks for your feedback, it helps us improve the site. In reply to Thomas Medicielo's post on June 5, Hi BeverlyToyama1, Not a problem.
Let me know if that doesn't work, we can try to troubleshoot further. If you already have the Zoom app on your computer, click on it to open the Zoom app.
From there, on the top right of the Zoom app, there should be a little gear icon. That is the settings icon. From there you can go to Audio in order to get there. It details how to do it. In reply to Thomas Medicielo's post on June 6, Be safe, take care. This site in other languages x.
Nine Fixes to Fix “Zoom Audio Not Working Windows 10”.Fix Zoom Audio Not Working on Windows 10
- No sound during most recent zoom meeting - Microsoft Community
The failed audio setup connectivity, corrupt or not permitted to access the microphone, corrupt Audio driver, etc. Sometimes, the faulty app installation or persistent sound issue may also cause the Zoom App Audio not to work on Windows 11 or 10 PC.
To solve this issue, you may try the following tweaks — Reset the Audio Settings, Use a different microphone, Perform sound Troubleshooter, and update the sound driver. If none helps, try uninstalling then re-installing the Zoom App itself. Download DriverFix to find and fix any driver-related issues on Windows. Usually, several bugs that occur simply require a PC reboot. Doing so refreshes the system files and rearranges the windows components and programs. Hence, before proceeding to the actual fixes, you must restart your computer.
It is thereby recommended to first check both sides whether this option is turned Off or ON. Note : If there appears a red line at the sound button, click the button or simply press the space bar once. In case you miss it, this might be the reason that triggers no Audio on the other side.
Follow the below guidelines to enable back the Audio —. If the Audio issue is still there, there is a possibility of using a corrupt microphone. To rule out this, try changing the sound device. If the Zoom App audio is still not coming out, you may configure a few settings under the Advanced section.
Here, you can select to reduce background noise, enhance audio, etc. Here is a download link to the official Zoom 5. Dear Bort, I am facing exact same problem recently.
I tried to reinstall the old version Zoom Client, like 5. But still no sound came out. Could you please show me where I can find a specific older version of Zoom?
I checked my version is 5. Maybe the version before the autoupdate such as 5. Thanks a lot. Our engineering team is aware of this and working to provide a fix as soon as possible. Thank you Sg for providing an awesome workaround in the meantime! I want to reiterate what Bort mentioned, for safety please always use official Zoom client downloads. Here's a link to Zoom 5.
That's great to here. In addition to the audio problem, non-HD screen presentation is way out of whack. Zoomed in and off-center. No problem with HD video. Also popped up with the latest update. Agree on the security concerns.
I just couldn't find the official source. I have exactly the same problem. It needs to be repaired ASAP! I have been having the same issue and this worked! Update to close the issue. Today's update to Version: 5. Audio output is working for me.
For anyone having "Failed To Detect Speaker" k indly uninstall your current Zoom App then download the bit version from the zoom. Have you tried updating to the newest version 5.
That fixed it for me. Otherwise you can revert to the last version that worked for you. In my case that was 5. The links are all available above. Dear Sg,My problem is very similar to yours. My speaker is working well in any other Clients while no sound came out in my Zoom Client, no matter in meeting or in the audio testing Thinkpad, windows 10, 64 bit.
Everything is fine if I use the online Zoom in browser. So the problem only exists in Zoom Client. But I tried the as-mentioned solutions in this post, to install the previous versions. Still no sound came out I also tried to reinstall my zoom by using different versions and reinstall my Audio Driver. Failed all the time This sounds like exactly the same problem I had on my ThinkPad about a year ago.
I am sorry to hear that you are experiencing the same problem. Back then, it took at least a week for Zoom to post anything acknowledging that a problem existed and several weeks after that for Zoom to deliver a client update to fix my problem. I did not revert my Zoom app to an earlier level. I just used Zoom in my browser until a fix was finally delivered. What is the level of your Zoom client? We will all need to avoid updating to that level until Zoom acknowledges the problem and announces that the problem is fixed in a later level.
I also tried to reinstall the old version like 5. Cannot work. I hope I can figure out how to turn off Zoom autoupdate for a while to avoid 5. I will then monitor the Zoom Windows release notes at Release notes for Windows — Zoom Support until a release appears which is intended to address this issue.
While we are all waiting for a fix to appear, please consider following Troubleshooting instructions at Frequently asked questions — Zoom Support to submit a Technical Support request. That will notify Zoom support of the problem if they don't already know and let them know that we Windows users are awaiting a new release that doesn't have the problem.
I already reported this problem to Zoom Support. They said that they will further investigate this problem. Hope a new version will fix this. With the help of the technicist from Zoom, I fixed this problem. Actually, it is something wrong with the Audio setting. When you are using your zoom to play a audio, open your Sound settings in Windows and check the volume mixer.
Then you may find that the application for Zoom meeting is muted. Just unmute it, everything will be fine. Just wanted to thank you again for posting this information.
Even though I had autoupdate turned off for Zoom, a few weeks ago my Zoom sound output failed as before. Using the information which I posted below in response to your post, I was able to quickly find my way to the advanced audio settings and unmute Zoom to solve the problem.
Odd that it failed in the first place. Is Zoom perhaps targeting what it perceives to be whiners within its community? Remember, just because you aren't paranoid doesn't mean you aren't being followed. It was not trivially obvious how to "check the volume mixer". When I scrolled to the bottom of the window, I saw:.
So, which of the two Zoom entries need to be adjusted? More to the point, why are there two Zoom entries? Even more to the point, how do I remove the bogus entry so that there is no question which Zoom entry needs to be adjusted? Put another way, why is it necessary to navigate to the Windows App volume and device preferences window to discover that Zoom sound is muted? It seems evident to me that the Zoom app has a dysfunctional relationship with Windows audio settings.
Perhaps a technicist from Zoom can chime in on this thread to help all of us Zoom users on Windows get Windows audio settings for Zoom straightened out? Zoom Community.
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Zoom Virtual Backgrounds Download hi-res images and animations to elevate your next Zoom meeting. Browse Backgrounds. Register Now. Turn on suggestions. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Showing results for. Search instead for. Did you mean:. No sound output from any device with Zoom app. Go to solution. This is on a Dell Latitude with Windows 10 21H1, all updates done, all drives up to date.
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